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SOCIAL INDICATORS

(unless otherwise stated, indicators relate to the Group scope)

WORKFORCE TRENDS OVER THE PAST TEN YEARS

2004 2009 2014
France 54,363 64,365 57,943
Italy 3,412 18,922 18,084
Belgium 643 18,018 16,452
Luxembourg 1,075 3,797 3,705
4 domestic markets 96,184
Europe (excluding domestic markets) 14,953 54,463 51,128
Europe 147,312
North America 11,874 14,984 14,985
Asia-Pacific 4,922 10,818 11,167
Africa 5,526 9,205 10,281
Latin America 1,923 4,801 3,545
Middle East 742 2,096 613
Rest of the world 40,591
Total 99,433 201,740 187,903

RECRUITMENT AND DEPARTURES

Change: new hires on permanent contracts and geographical distribution (see asterisk)

(asterisk) Physical headcount.
Men Women Total
New hires on permanent contracts 8,028 8,121 16,149
Fixed-term contracts converted into permanent contracts 595 688 1,283
Total 8,623 8,809 17,432
Four domestic markets 52% 48% 3,244
Europe (excluding domestic markets) 43% 57% 6,225
Rest of the world 53% 47% 7,963

Changes: reasons for permanent employee departures

Men Women Total
Retirement/early retirement 1,269 1,372 2,641
Resignations 4,713 5,371 10,084
Dismissals (see asterisk)
(asterisk) In France, the grounds for the 422 dismissals (456 in 2013) were professional failings, unsuitability and misconduct.
1,368 1,942 3,310
Mutually agreed departures 222 250 472
Assisted departure plans 286 290 576
Other contract terminations (see 2 asterisks)
(2 asterisks) Of which unspecified, end of probation, death.
873 880 1,753
Total 8,731 10,105 18,836

ORGANISATION OF WORKING HOURS

Type of contract (see asterisk)

(asterisk) Full-time equivalent.
Men Women Total Percentage
Number of permanent contracts 86,280 94,944 181,224 96%
Number of fixed-term contracts 2,219 4,460 6,679 4%
Total 88,499 99,404 197,903 100%

Part-time (see asterisk)

(asterisk) Physical headcount taking into account 83% of Group headcount.
Men Women Total Percentage
Number of part-time employees 2,074 14,381 16,455
Part-time employees working 80% or more 1,391 9,824 11,215 68%
Percentage of part-time employees 3% 17% 10%
Percentage of part-time employees by gender 13% 87%

Part-time employees are primarily distributed across the four domestic markets.

TRAINING

Total number of hours and employees (see asterisk)

(asterisk) Physical headcount on 86% of scope in 44 countries.

84% of Group employees attended at least one training course during the year (81% in 2013) with an average of 24 hours of training per employee (25 in 2013).

2013 2014
Total number of employees who followed at least one training course 148,875 157,083
Total number of training hours 4,697,071 4,603,606

E-learning

60% of Group employees followed at least one e-learning training module. 79% of users completed more than one module and 23% more than ten. 59% of modules were dedicated to risk and compliance, 31% to business line and position techniques, and 5% to Group corporate culture.

2013 2014
  • M: 50.4%
  • W: 49.6%
  • M: 50%
  • W: 50%
Number of employees 84,729 112,895
Number of modules completed 441,137 765,015